Mayday integrates directly into your tools.
No more tedious and time-consuming back and forth between the different tabs! All the information you need to solve a ticket directly in the advisor window.
All your knowledge gathered and organized
Mayday offers you two knowledge sharing formats, articles and decision trees! Your processes are now simplified, gathered in one place and serving the customer experience!
A collaborative tool that empowers your agents
Mayday offers collaborative editing but also communication functionalities. Notifications allow supervisors to inform agents and feedbacks allow agents to give feedback to managers on missing or incomplete procedures!
Artificial intelligence at the bedside of advisors
Our AI algorithms allow us to continuously improve the productivity of consultants by proactively suggesting the right process or procedure to solve each ticket!
Ready to unleash the potential of your knowledge?
Give your teams the knowledge base they deserve!